|Company||Crawford Communications Group, (Crawford Group)|
|CCPA||California Consumer Privacy Act|
|DPA||Data Protection Act (implementation of the General Data Protection Regulation (GDPR)) Note: we have to be aware of this if any of our clients ask us to process EU data.|
|DPF||Data Privacy Framework|
|Responsible Person||Kim Carney, Director of Operations.|
Privacy and Personal Information Requests Policy
Acceptable Use and Information Security Policy
Data Retention Policy
|Review Schedule||This policy shall be reviewed Annually|
This policy applies to the use and protection of Personal Information gathered from our Online presence. All employees, contractors, consultants, temporary, and other workers at Crawford Group and its subsidiaries are responsible for exercising good judgment regarding appropriate use of Company or Client provided information, in accordance with Crawford Group policies and standards, and local laws and regulation. Exceptions to this policy are documented in Exceptions section below.
This policy applies to employees, contractors, consultants, temporaries, and other workers at Crawford Group, including all personnel affiliated with third parties. This policy applies to all personal information that is gathered or used by Crawford Group as well as any personal information provided to the Company’s employees or representatives.
Any data gathered from our online presence will be handled in accordance with the related policies listed in the Definitions.
We are committed to comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF. Please view our EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. DPF Statement.
“Affiliate” means a legal entity that controls, is controlled by, or is under common control with the Company, but only while that control relationship exists; “control” means the direct or indirect ownership or control of 50% or more of the stock or other equity interest entitled to vote for the election of directors or equivalent governing body.
“Information” means all information about you provided or otherwise obtained by us, including Personal Information, through your interaction with us or our Websites.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or can reasonably be linked, directly or indirectly, to a specific natural person. It does not include information that is considered anonymous, de-identified, or aggregated.
Active Collection. We collect information such as your name, address, phone number, email address, professional or employment-related information, commercial information, other contact details and payment Information that you provide directly to us when, for example, we provide you with services or you interact with us through our Websites or by other means.
Passive Collection. When you visit our Websites, we also collect and track certain Information that is not readily personally identifiable such as the domains from which people visit us, IP addresses and other anonymous statistical data involving your use of the Websites.
We use Information we collect from you for the purpose for which we collected it or as otherwise required or permitted by law. For instance, we will use Information provided by you as part of the subscription process to provide our services, to personalize your experience with us, to keep you informed of our products and services that may be of interest to you, and to reach you, when necessary, about issues concerning your use of our services. We also use your IP address for information technology support, to administer our services, maintain the security of our products and to gather demographic information. We may aggregate the Information we collect for trends, surveys, research, and statistical purposes. We may also share or sell deidentified aggregate Information about our Website users.
We also may disclose your Information: (a) in response to a lawful request by public authorities, such as to comply with a subpoena, or similar legal process, including to meet national security or law enforcement requirements; (b) under a good faith belief that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request; (c) in connection with a corporate sale, merger, reorganization, dissolution or similar event (in this case, personal information may be a part of assets transferred from our company to the acquiring company); and (d) to any third-party as set forth herein or with your prior consent to do so.
We have implemented commercially reasonable technical and organizational safeguards to maintain the security of the Information we collect. However, no Internet or e-mail transmission is ever fully secure or error free so please keep this in mind when deciding what Information to share with us.
We will retain your Personal Information while we have a relationship with you or as otherwise reasonably necessary. If we are no longer providing you with services, we may retain your Personal Information to maintain business and financial records to comply with legal requirements, to resolve disputes, to manage our agreements such as for billing and collection, and to continue to communicate with you. We will delete your Personal Information when it is no longer needed for these or other valid purposes.
Visitors under 18 years of age are not permitted to use the services /or submit their Information to any Website. We do not knowingly solicit or collect Information from visitors under 18 years of age.
You may have certain rights regarding your Personal Information, subject to local law. For example, under the EU and UK data protection laws, these rights include the right to ask us to delete or erase your Personal Information, the right to ask us to amend or rectify your Personal Information, the right to object to our use of your Personal Information, the right to restrict our processing of your Personal Information, the right of access to your Personal Information, and the right of portability of your Personal Information in a machine-readable format.
To exercise any of these rights please contact us as set forth in the “Questions” section below. We will make a sincere effort to respond to such requests in a timely manner. We may need to verify your identity before granting access to Personal Information in our custody and control.
The data controller of the information collected through the Websites is Crawford Communications Group 3190 S. Bascom Ave., Suite #105, San Jose, California 95124 (firstname.lastname@example.org).
Under the California Consumer Privacy Act (“CCPA”), as amended, we are required to notify California residents about our collection, use and disclosure of their Personal Information. Please view our Privacy Notice for California Residents.
Last Updated: August 30, 2023